Return policy

Thank you for choosing ICB for your product needs. We are dedicated to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returns must be initiated within 7 days of the purchase date.

Exclusions

Items that have been used, damaged, or altered from their original condition may not be accepted for return.

Return Process

Contact our customer service team at [contact information] to initiate a return. Please provide your order number and reason for return.
Our customer service team will provide you with instructions on how to return your item.
Pack the item securely in its original packaging, and include any accessories or documentation that came with the product.
Ship the item to the address provided by our customer service team

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 Days.

Shipping Costs

Shipping costs are non-refundable, unless the return is due to a defect or error on our part.

Contact Us

If you have any questions about our return policy or need assistance with a return, please contact our customer service team at [contact information].